Terms of Use
Corporate Entity: QUICKTRUCKS INCORPORATED
Principal Office: 611 NW Martin Luther King Ave, Idabel, OK 74745
Main Corporate Phone: 877-547-8700
Corporate Email: mbracken@quicktrucks.org
Regulatory Registrations: FMCSA USDOT 3233259 | MC 88418766
These Terms of Use ("Terms") govern access to and use of the QuickTrucks website, mobile application, communications systems, and freight-brokerage services. Separate shipper agreements, broker-carrier agreements, rate confirmations, Notices of Assignment, and other transportation documents may also apply to a particular transaction. When a specific transaction document conflicts with these general Terms, the applicable transaction document may control to the extent stated in that document and permitted by law.
1. Nature of the service and broker-of-record status
QUICKTRUCKS INCORPORATED is a property broker registered with the Federal Motor Carrier Safety Administration. The QuickTrucks platform provides a digital environment in which authorized business shippers and approved motor carriers may review freight opportunities, communicate, and negotiate carrier compensation during the booking phase.
QuickTrucks acts as the freight broker for shipments arranged and booked through the platform. Use of the platform does not create a direct shipper-carrier brokerage relationship outside QuickTrucks' applicable brokerage agreements or authority.
2. Booking, negotiation, and contract formation
Direct shipper-carrier rate negotiation is available only during the booking phase and through the communication tools QuickTrucks makes available for that purpose. A shipper's acceptance of a carrier offer, or a carrier's acceptance of a shipper counteroffer, records the agreed commercial terms but remains subject to required funding, carrier qualification, applicable agreements, and completion of the rate-confirmation or electronic-signature steps required by the platform.
After the booking phase closes, QuickTrucks Load Support becomes the primary operational communication channel for the shipment. QuickTrucks may generate or maintain separate broker-shipper records, broker-carrier rate confirmations, and other transaction documents as part of the booking workflow.
3. Shipper payment structure
QuickTrucks' platform is designed for bank-based shipper payments. Credit-card payment is not an offered QuickTrucks payment method unless QuickTrucks expressly states otherwise in a future written policy or checkout flow.
Eligible shippers may use a pre-funded ACH model or an available pay-at-booking bank-payment option processed through Stripe. Pre-funded amounts are not available for booking until the applicable payment has completed the required processing and QuickTrucks makes the funds available in the shipper's account.
The QuickTrucks brokerage/service fee and any payment-processing charge are disclosed before payment authorization. Processor pricing, eligibility, limits, and processing times may change and may vary by account or transaction.
Freight-service disagreements, cargo issues, service failures, and billing questions should be reported promptly to QuickTrucks Load Support. Nothing in these Terms is intended to eliminate rights that cannot lawfully be waived, including rights that may exist under applicable banking, payment, consumer, or commercial law.
4. Load support and carrier transit obligations
Once a load is booked, QuickTrucks Load Support manages operational communication relating to pickup, transit, delivery, documentation, status updates, and exceptions. Carriers and assigned drivers must cooperate with reasonable tracking, proof-of-service, and support requirements associated with an active load.
Carriers must provide accurate status information and required shipment documents. QuickTrucks may use device location, geofence events, photos, documents, timestamps, and other verification tools described in the Privacy Policy and applicable carrier agreements.
5. Prohibition on unauthorized brokering or reassignment
Carriers may not re-broker, co-broker, double-broker, assign, tender, or transfer a QuickTrucks shipment to an unauthorized carrier, broker, vehicle provider, or other third party without QuickTrucks' prior written authorization and any required shipper approval.
If QuickTrucks reasonably suspects unauthorized brokering, identity misuse, cargo fraud, or an unauthorized substitution of the performing carrier, QuickTrucks may suspend the transaction or account, place payment under review, require supporting records, notify affected parties or authorities when appropriate, terminate participation, and direct payment to the party legally entitled to receive it after the relevant facts and contractual rights are verified.
6. Carrier payment mechanics and timing
QuickTrucks does not use Stripe Connect as its ordinary carrier-payout method. Approved carrier payments are administered separately through QuickTrucks' financial institution, including ACH payment files or other bank-supported methods.
Direct ACH: for carriers approved for direct payment, QuickTrucks will generally initiate payment within 5 to 10 business days after successful delivery, clean and complete required documentation, approval of final charges, and availability of corresponding shipper funds. Receiving-bank processing, weekends, bank holidays, returns, corrections, disputes, fraud reviews, or missing information may affect final receipt timing.
Factoring company: carriers using a factoring company must provide a valid Notice of Assignment and any other information QuickTrucks reasonably requires to verify the assignment and payment recipient. QuickTrucks may direct payment to the verified factor when the receivable has been validly assigned.
QuickTrucks may maintain the payment arrangement associated with a load when booked or approved for payment. A later profile change does not automatically redirect an existing unpaid receivable, especially when a factoring assignment or competing payment claim may apply.
7. Shipper-fund availability and payment holds
QuickTrucks may delay or withhold release of a carrier or factor payment until the corresponding shipper funds are confirmed and available under the applicable payment process and until required delivery, documentation, compliance, and final-charge conditions are satisfied. QuickTrucks may also place a payment under review when there is a dispute, suspected fraud, conflicting assignment, payment return, compliance issue, or other material exception.
8. Cargo responsibility
The motor carrier is responsible for cargo loss, damage, delay, or other cargo obligations to the extent provided by applicable law, the bill of lading, the governing broker-carrier agreement, the rate confirmation, and other applicable transportation documents. Nothing in these Terms expands or limits liability beyond what applicable law and enforceable agreements permit.
QuickTrucks acts as a property broker and does not take physical possession of cargo merely by arranging transportation.
9. Cargo-hold and payment-dispute prohibition
Carriers may not intentionally hold, divert, or refuse to deliver cargo solely to force payment of a disputed charge where doing so would violate applicable law, the bill of lading, or governing transportation agreements. Payment disputes must be presented to QuickTrucks Load Support and handled through the applicable contractual and legal process.
10. User responsibilities and prohibited conduct
Users must provide accurate information, protect login credentials, comply with applicable law, and use QuickTrucks only for legitimate business transportation activity. Prohibited conduct includes fraud, impersonation, false load information, false carrier information, unauthorized account access, evasion of safety or compliance requirements, double brokering, manipulation of payment information, and misuse of communications or tracking systems.
11. Electronic communications and SMS
QuickTrucks may communicate with users by phone, email, in-app notification, or SMS for account, booking, shipment, support, security, and other service-related purposes. Some communications may be automated or AI-assisted. SMS messages are governed by the QuickTrucks SMS Terms & Conditions and Privacy Policy.
SMS consent is voluntary and is not a condition of purchasing or using QuickTrucks services. Users may reply STOP to opt out and HELP for assistance. Message frequency varies and message and data rates may apply.
12. Availability and changes
QuickTrucks may modify, suspend, update, or discontinue features when reasonably necessary for operations, safety, security, compliance, vendor requirements, or product improvement. QuickTrucks does not guarantee that every load will receive carrier interest or that uninterrupted access will always be available.
13. Changes to these Terms
QuickTrucks may update these Terms from time to time. The current version will be posted on this page with the applicable "Last Updated" date. Material transaction-specific obligations may also be communicated through applicable agreements or booking documents.
14. Contact
Questions about these Terms may be directed to QUICKTRUCKS INCORPORATED at mbracken@quicktrucks.org, 877-547-8700, or 611 NW Martin Luther King Ave, Idabel, OK 74745.